"I highly recommend Results Consulting, Inc. for telecommunications cost reduction services. They are doing a great job for our company. Right now we are tracking toward ~ 36% savings annually; and have already received close to 15% in credits. For our multi-location business this translates to some significant dollars.
RCI’s contingency fee arrangement makes it manageable as well, since there is no “net” out of pocket cost for their services. Mark’s approach is professional and didn’t waste our time. He is focused, gets to the point quickly, and has the expertise to assist us in this complex area. RCI lead our review of usage and the negotiation for services which secured significant costs savings. There is no harm in having them evaluate your situation. I see it as a win-win relationship.”
Ron Levene
Owner
Asher Management Group
"We thought that Results Consulting, Inc. would find little for us when we brought them in for an evaluation because we had just negotiated some new contracts. To our surprise, they found plenty. We saved 39%, including refund amounts for billing issues. The fact that you have contracts plays a role, but these guys know how to work through such challenges.
We continue to use RCI’s services over the years because we know from our experience with them that they are experts, and that they are always working on our behalf with our best interests in mind. Their ability to focus on the sometimes confusing details of our telecommunications contracts allows my staff to focus on other work tasks. We’ve built a relationship based on trust, and they serve as strategic partners as we work together towards best solutions.
They also helped us to find, through a competitive bid process, a great fit phone system for our call center operation, savings us lots of money through the entire process. RCI has solid project management skills which are critical to success when engaging in major technology enhancements such as these.”
Mark Frost
Executive Director
JULIE, Inc.
"Before we brought Results Consulting, Inc. in to evaluate our total telecom situation, we relied mainly on the service providers and their expertise to arrive at solutions. After dealing with RCI, I can tell you that they will find ways to improve the proposals from your providers by adding value, negotiating a better deal, adding clauses to agreements for you that will keep you out of trouble down the road should your business change, among other things. They saved us lots on our wireless voice services as well as long distance and local services. The total percentage was just over 39% of our baseline costs.
We do not have a telecommunications staff at ASCO. Who has the time or the experience to truly understand every item in your telecommunications bills? I have an IT department to manage, and we simply do not have the time or the ability on staff to go there.
Whenever a provider comes in with new ideas that supposedly will save me money, I run it by RCI. They know exactly what the pros and cons are to every proposal, because they know our telecommunications business very well.
I recall a couple of years ago when RCI was on site dealing with RFP finalists for our voice services. An executive that sat in on the meetings with us told me “gosh these guys are something; I’m glad that RCI is on our side!” They always seem to find something in a service provider offer that can be improved or avoided for us.
It may sound like a commercial, but you can’t afford not to have RCI on your side. They will always be a partner for Auto Supply Company.”
George Arvanitis
Information Systems Manager
ASCO Distribution Center
"RCI was brought to us by a parent corporation years ago. We were pleasantly surprised by their ability to drill down to fine details and to save us time and money.
Here we are today, well after our company was spun off from the old parent corporation, still working with RCI. Telecommunications contracts and invoices are too full of odds and ends for us to handle well. We rely on RCI to help us manage our costs today, and to compete services for us. They get great results for us each time.”
Blair Helmick
System Administrator
Parts Distributors, LLC"In 1999, The Parts Plus Group, Inc. contracted with Results Consulting, Inc. to analyze our current telecommunications infrastructure and find opportunities to eliminate waste and lower costs. Our organization, a distributor of automotive parts, included five operating divisions with over $300 million in annual revenue located throughout the Eastern United Sates and Puerto Rico.
Over a two year period, RCI found over $730,000 of "real" cost improvements and obtained approximately $114,000 in refunds during the first year alone. With an annual telecommunications budget of approximately $2 million, the savings achieved were approximately 40% per year.
In addition to the costs savings, RCI was able to work with one of the largest and most recognized suppliers in the business to correct billing errors and ensure that bills were consistent with contractual commitments. The Company simply did not have the time or the expertise to analyze the bills and persistently communicate with the supplier to ensure that errors were corrected and refunds were obtained. In addition, RCI saved us money in other areas, such as locating and eliminating lines and circuits that were not being used but were still being billed.
If you would like a boost to your bottom line with no financial risk - talk to Mark Storto about his contingency fee project approach. There is no obligation if no savings are found. As someone who is careful about only paying for real value, I would highly recommend you talk to Mark and the folks at Results Consulting, Inc.
Reed Atkins
Chief Financial Officer
The Parts Plus Group, Inc.